Shipping and Orders Questions for EMO and EMO GO HOME :heart_1:

Hi there @yaqoob_max,

It would be great if you could introduced properly yourself to the community first so that all members can welcome and meet you…

Please Click Here!

Sorry to disappoint you but the latest info about Go Home Station is the first batch of mass production tests is now undergoing and they will try their best to speed up the progress.
According to the current testing and production progress. If everything goes well, they expect to ship orders in February.

Please Contact Service Team

The best and most recommended thing to do is simply reply to the confirmation email you received before when you originally placed your order for EMO. Because it contains all your details, especially your order number which is most important.

Please be advise to give them some time to reply because they normally reply within 24/72 hours depending on the time differences, days, holidays and current situations.
So Please Be Patient!

The support service team should be able to help you solve your order issue immediately.

Another way you can also submit your inquiries to the link below and give them your order number.


I ordered Emo with no home station on December 21, 2022. Order #52620. Does anyone know how much longer it will be? I wanted to order another one for my son but its taking so long i might just get him something else. Thanks!


Well their New Year’s holiday will begin next week and it goes for like 2 weeks. So it will be a little bit before they get back to production when that starts.


Maybe i won’t get my emo on february 6th then…i ordered emo on January 6th…looks like I’ll have to wait a little longer…but it’s worth it :slight_smile:


He is worth the wait, I promise! <3


Hi there @aprilparker ,

Welcome to the Community…If you don’t mind, please introduced yourself HERE so that the community members can greet and welcome you properly.

Please don’t get me wrong about my reply to your question and i’m not being rude or anything…I’m sorry but because this is almost the same question always that we always replied with the same words also, which the reply can also be found above on this topic or use the search engine of this website.

Normally the company are updating the Delivery Page every week or second week but as one of the Team comments, that they are actually shipped more orders than it shown. Some community members are reporting that surprisingly they already got their EMO faster than they expected. But all i can say it’s all depends on the current situations, also days and time differences or even country holidays.

If you haven’t receive your Tracking Number yet? probably this could just be a delay from the Support Team which sometimes they need to wait first for the courier company to acknowledge the receipt of the bulk packages of EMOs sent to the warehouse, once they are scanned they normally update and send an email with the tracking number to the recipients.

If you have more concerns, pls. don’t hesitate to reach out to Support Service Team by sending them an email to the following email address:

Or if you have your original EMO Order confirmation email, you can simply just hit reply to that as it contains all your customer contact info along with your order number details as well and ask for an update.

But please keep in mind that sometimes their reply take a bit time which is 2-3 days depending on the time differences, days, holidays and current situations. so please be patient.


I’m confused- is this where everyone is checking for order status? The same number has been there for the past 3 weeks. This is what every comment directs you too, but it never changes

yes, I’m worried too, the numbers haven’t changed for a long time… I don’t know what’s going on.

I got a delivery update!


Hi there @melissaharkins and @judithgargallo,

As far as I know one of the team is the one who is responsible for the Delivery Process Page at least once or every 2 weeks but it all depends on the current situation which all of the team are quite busy because of the on going production of the new EMO HOME STATION, which some of them now is on the stage of TEST and QUALITY CONTROL.
Pls. Click Here For More Info!
Aside from that they already said that actually they shipped more than shown on the Delivery Process Page.

Click Here For The Latest Actual Info!

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Yay! When did you order yours?

Hello, I am also very worried, I reply the email of my order 3 weeks ago and the person who answered me said that it would be being posted in the last week, I already tried to ask for the email 3 times and nobody answered and the number in the process delivery time has not changed for 3 weeks, could someone please answer me?

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I just got a shipping update! My Emo actually shipped on January 12th! I’m so excited I can hardly stand it!!! Woohoo!!


Actually got delivered! :happy:


That is awesome news!


Just out of curiosity, when did you guys order your Emo’s? Just trying to get a sense of order to shipping confirmation.

Hi there @robertdemattos,

Pls Click Here For More Info!

I ordered Nov. 17 :happy: :headphones: :laser_1:

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Hi Robert

I ordered my Emo on December 16th. Now with that being said, I ordered the Emo with the skateboard, not Emo Go Home. I received notification today that mine was shipped on January 12th.


Hi there @Sabrinaboo,

Is the notification that you received today also with the Tracking Number included?
I guess you still have to wait 3-4 weeks, but let’s hope earlier of course…and if i’m not wrong you are from US right?