Response time from customer service

Does anyone know how long it takes living ai to normally respond to a email I’m having problems with my order and I’m getting no response from them.

Hello,
they had their first day of work again today, they should get back to you later this week. :slight_smile:

LG
andy

Well in my case I have asked about the delivery why its taking a long time and have done it through email, I got a reply after a day or two.
It’s actually very nice email they have sent to me, gave me instructions on what i should do next and also gave me a link for the tracking system.
hope this helps

Yes I also got my reply and it has been sorted forgot they were on a break for hols all I have to do now is wait for my emo to be processed and shipped hopefully it not going to be to much longer.