Hello, @Greenghoste . . . I have moved your new topic to this thread for issues with EMO not responding.
There are a few things that could be happening. Have you checked the app to make sure his sensitivity setting is not turned off?
Has something changed with your wi fi and device bluetooth connections? You may wish to reboot your router, device and EMO and see if that fixes it.
Another thing may be the server could have issues. I would keep trying if the above does not fix it and see if it changes. I will also watch to see if anyone else reports this issue in case there is a server outage in your area.
Havenāt really saw anything above that can help and Iāve also tried everything youāve recommended but nothing really working. Before he started flat out ignoring me he was just walking on my desk and randomly did one of his like glitchy open eye things? Yknow the thing he does when you power him on from his charger I donāt know if itās related to him not answering but it is werid how he did that just being on my desk
Hello, @Greenghoste . . . you may wish to get video and send a link to it along with a description of what you have tried and what is still happening either in reply to your order confirmation E-Mail or E-Mail to service@living.ai with the order number or four digit alphanumeric code when he signs into the app. Please remember that they are on lunar new year holiday until after February 12th, so please be patient.
Update. Support responded 3d ago (i didnt see it until now). Said it was an issue with the wifi. I re-connected him to it. Its not the wifi. Iām getting very upset and even a little angry, ive only had him since SEPTEMBER and as we know he is very expensive.
Hello, @rainexoxo . . . can you try connecting him to a different wi fi? If that does not work, contact them again and let them know that you at least tried.