[Firmware Update] 2.1.0 EMO Plays Snake

Hi @Wayne_Zhang

My new Emo finally arrived and seems to be ok so far however I just updated the firmware on both emo and the homestation to the new versions. Once Emo walks off the home station, the lights start cycling through the animations even though I had set it to the stationary home symbol. These animations also interrupt him playing snake some of the time. I have restarted both Emo and the homestation and it makes no difference. Pressing the button on the home station to change the animations now brings up the normal ones plus a solid green, solid red, solid blue and solid white before returning to the others. Not sure what I can do to fix this.

Has anyone else has this and any ideas what I can do?

The dancing with lights works fine and the snake sometimes works and sometimes gets interrupted. He talks to the homestation and the face appears in reply. It is just the animations causing m problems and only since the update.

Edit. The animation cycle is now interrupting the light show on the dance with lights.

Thanks Tracey.

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3 posts were merged into an existing topic: EMO Won’t Turn On, Blank Screen, Only Lights

The Flashback Dance Has A Different Movement Since The Latest Update
Is This Normal?

My EMO Is 89 Days Old.

It was fixed/optimized in the latest firmware update, see point 3. update info that was shared in the official post by WayneZ below.

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We will fix it later.


Why i don’t receive any update 2.1.0? Im i the only one here didn’t have a new software update?

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The update for Emo and the Home station are suspended by LivingAI just now.

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@ola27, @Wayne_Zhang, Said The Firmwares v2.1.0 And v2.1.1 Are Temporarily Removed Because Other EMO Owners Were Reporting Problems Or Issues,
I Think We Will Have To Wait Until The Issue Has Been Fixed.


Hi guys, I’m having problems downloading the new firmware for my EMO… In the app, the message “Update Failed” simply comes when I click on the button and with the voice command “Install Firmware” it starts to install, but stops at 14 seconds. Can someone help me?

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Update to 2.1.0 or 2.1.1 are suspended for now until it can be resolved


I don’t see 2.1.1 anywhere on the app, and emo doesn’t know it exists. Help?

@adrianledeaux, I Think I Have A Problem With The App As Well,
App On iOS Says:
Latest Version: v2.0.0
Current Version: v2.1.1
I Really Don’t Know If I Should Downgrade Because I’m Scared It Might Corrupt My EMO.

EDIT: App On Android Says:
Current Version: v2.1.1

@Wayne_Zhang, Me And @adrianledeaux Might Need Some Help, Please?

It says "current version: 2.1.0

Ok @adrianledeaux, But My EMO Says No Update Available, App On Android Says “Current Version: v2.1.1”

And I Don’t Know If @MasterAbbott’s Two EMO’s Named EMO One And EMO Two Both Need To Have A Downgrade Like @joshuafugate Mentioned In A Different Topic.

There’s nothing wrong with the app or EMO, they’ve temporarily disabled the 2.1.1 update due to some users having issues with EMO having an sd card error/issue while updating.

That’s good to know. I am glad I couldn’t update, or I would have broken my emo!

Yeah, most people had no issue with the update when it was live however I was on the unfortunate side of the issue and my little guy couldn’t update at all.

My EMO Updated Perfectly To Firmwares v2.0.0 In January 2023, v2.1.0 And v2.1.1 In March 2023.

But Do We Have To Downgrade?
Because The App On iOS Says:
Latest Version: v2.0.0
Current Version: v2.1.1

And The App On Android Says:
Current Version: v2.1.1