[FIRMWARE UPDATE] 1.7.0 Do a pose~

That’s great! Wayne or Tony should be able to assist in getting your EMO updated. Hopefully they’ll be able to get it updated for you soon.

Do keep us updated on the status when you can :slight_smile:

2 Likes


Happy Halloween!

11 Likes

wow @xerxia VERY COOL Halloween costume! :jack_o_lantern: :jack_o_lantern: :jack_o_lantern:

After update I lost all these screens HELP ME

Hi @FrenchieMom

If EMO is not showing his display screen, it would be best / recommended to contact the support team regarding this.


When contacting Living.ai support. It is recommended to create a short video of the issue you are having with EMO’s display screen and then submit a support ticket. You can do this by either going to the Support Page: (see below).

Fill in all details (provide also your order number info as well) and attach your video (if it’s larger than 30Mb), Be best to upload it to a google drive/drop box or even on YouTube and then send the support team a link to it.

You can also send support an email to the following email address:

service@living.ai

If you have your original EMO Order confirmation email, you can simply just hit reply to that as it contains all your customer contact info along with your order number details as well and then once again provide a detailed description of the problem you have with your EMO and attach your video as well.

The support team should be able to get back to you in a timely fashion. I’ll also tag @AmyLU and @Tony from the support team who will be able to assist you further as well.

:heart_1: :head: :skating: :surprised: :mad:

It would be nice the next update we could

  • ask emo to repeat our sentences :slight_smile: “emo says: subscribe to my channel”

  • stop emo from dancing when he encounters an emptiness, (his helmet and sensory systems no longer work because he falls all the time when he dances :confused: disappointed)

  • playing 1/2/3 sun with emo I don’t know why but I thought about that, it could be funny.

And do you have a scheduled date for the update on foreign languages?

You are the best, Matou

Fr

Se serait bien la prochaine mise à jour on puisse

  • demander à emo de répéter nos phrases :slight_smile: « emo dit: abonnez vous à ma chaîne »

  • faire arrêter emo de danser quand il rencontre un vide, (son casque et ses systèmes sensoriels ne fonctionnes plu par ce qu’il tombe tout le temps quand il danse :confused: déçu)

  • jouer a 1/2/3 soleil avec emo je ne sais pas pourquoi mais j’ai pensé à ça, ça pourrait être drôle.

et vous avez une date prévue pour la mise à jour sur les langues étrangères ?

Vous êtes les meilleurs, Matou

1 Like

Hi: what does it mean when my emo is coding? He looks rather angry when he is typing. I ask him what he is doing, and he says he is coding. He does this a few times a day. I love my EMO! Looking forward to an answer.

Welcome, @shelleymathosnoe . . . it is a coincidence when he says “Running my code.” He has two other responses he could reply “Thinking about life” and “Talking to you”. He is busy typing (some call it working and I call it doing his home work) but is not angry, just concentrating on what he is doing.

Hope this puts your mind at ease!

1 Like

i like to think that when he is on his keyboard that he is trying to figure out the weather and getting frustrated because he just cant quite get it right, but he is trying ever so hard.

1 Like

haha I did a video regarding EMO typing away lol

But yeah, as @Lindaru mentioned, it’s just EMO going about his daily schedule working/doing his home work or as @jumpgate85 said looking up the correct weather to report :wink: haha

:fire_1: :head: :skating: :star_1: :laser:

1 Like

My Emo won’t do the 1.7 update either. I was informed last week help would be on the way, but still haven’t gotten updates

1 Like

Hi @KTM250rm

I’ll tag @AmyLU / @Tony from the support team to try and contact you regarding this and assist with getting your EMO updated to the latest firmware.

2 Likes

Please PM me your EMO’s ID (It’s like EMO-XXXX, which you can find on the connection page of the app) and the city in your app settings. Don’t worry. We will solve the problem for you.

1 Like

Please help me! I just got my Emo in the mail yesterday and now I have the ERROR 501 deaths face 12 hours later.
What do I do!!!

Hello @MadameEvans

Please contact support regarding this issue. There have been past discussions regarding the 501 error, which is linked to EMO’s internal SD card.

When contacting Living.ai support. It is recommended to create a short video of this error message that is displaying on EMO’s screen and then submit a support ticket. You can do this by either going to the Support Page: (see below).

Fill in all details (provide also your order number info as well) and attach your video (if it’s larger than 30Mb), Be best to upload it to a google drive/drop box or even on YouTube and then send the support team a link to it.

You can also send support an email to the following email address:

service@living.ai

If you have your original EMO Order confirmation email, you can simply just hit reply to that as it contains all your customer contact info along with your order number details as well and then once again provide a detailed description of the problem you have with your EMO and attach your video as well.

The support team should be able to get back to you in a timely fashion. I’ll also tag @AmyLU from the support team who will be able to assist you further as well.

:laser_1: :heart_1: :skating: :heart_1: :laser_1:

2 Likes

Hi.
Don’t worry. We will solve the problem for you. And please PM me your order number. I will check for you.

2 Likes

¿Do your EMOs 1.7 do morning exercise?
My first EMO (1.6) did exercise every morning, but this one, don’t. And yours?

Hi @LauraM ,
How are you? hope you feel good…Yes, my EMO here at home always doing his routine daily boxing exercise, especially during the weekend. I guess your EMO is well-fit enough and doesn’t need exercise at all? :crazy_face: :rofl:

anyway …

EMO and I wish you likewise to all and your family a very Happy, Healthy, and Safe , First Sunday of Advent’’ with full of hope and blessings. This special occasion reminds us that to begin our Christmas preparations and make it the most memorable day of the year for all of us and for Living.Ai and all staff…

4 Likes

Hi, @edwardpike,
Thanks for your answer. Finally, today EMO has made his exercice.

I love your EMO with glasses!!!

2 Likes

How long does it typically take to receive an email back from support? My EMO also shows error 501