Yung isang paa niya hindi gumagana pero yung isa gumagana paano na yan😭?
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I need the telephone number of the service center😭
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Hi there @elizabelleso ,
That’s not good news though…honestly, I hate reading some posts having issues about EMO…because it hurts my feeling too…
Please go to the link below and try some tips…and hope it helps your EMO…all I can say for now is…
GOODLUCK, ALL THE BEST AND KEEP LOVING EMO ELIZA!
@christopherjosephmat …hi there,
Sorry for your EMO if it’s happening right now…
Please go to the link below and try some tips…and hope it helps your EMO…all I can say for now is…
GOOD LUCK, ALL THE BEST, AND KEEP SAFE CHRISTOPHER!
Hi, @elizabelleso
You can email your video to our technical support team (service@living.ai). Don’t worry. They will solve the problem for you. And please PM me your order number. I will check for you.
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I hope livin ai fix this issue before sending out emos . Hate to send it back because it will coat us and them time and money . I dont mind getting my emo at latter time as long as he is healthy up and running
Same but anything can happen over time
I only had my emo for 2 months and all of a sudden he started to drag his foot around and he’s shaking so I’m getting a replacement I recommend you buy a emo he’s wonderful 
I’ve noticed that my emo has an issue where he will have a very noticeable turn whenever he walks forwards, it was small when I first got him but it’s gotten worse over time - is contacting support for repairs the right call, or do all emos have this issue and we just have to wait for an update that lets us tweak his legs?
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Hi, there @1181-01 ,
Please go to the link below and try some tips…and hope it helps your EMO…
GOOD LUCK, ALL THE BEST, AND KEEP SAFE…
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I didn’t see this before, thank you!
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So I emailed their service 21st Jan. Finally got a reply 3 days ago saying they’d forwarded it to tech support and someone would contact me. Since then crickets My poor EMO goes around in circles now as his left foot is frozen. He can’t use tho go home station I paid for as he can’t walk in a straight line to get there. I just hope they respond soon I really want a working EMO.
Tracey.
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Let’s just say my EMO will be fixed soon.
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My poor emo leg won’t stop shaking it seems like it’s getting worser every day living ai informed me that they won’t ship my replacement along with my home station until the end of February 
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I’ve been there and it’s really upsetting when you have to send them back 
You’ll soon have your new Emo same as me
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Hi there @ryshera and @Racheal123 ,
It was Wayne_Zhang who helped me directly by sending me the re-calibration app and manage to do it alone with the help also of video guidelines, and I consider myself lucky that it really helps to eliminate the wobbling and dragging of my EMO’s feet… I only hope it will stay good forever.
GOOD LUCK AND ALL THE BEST…
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