I too reported the same issue.while someone did contact me, they wanted a video. Well thats pretty hard when EMO will not turn back on. Still waiting for a reply on that response.
Have you tried any other USB-C chargers along with the skateboard, or a whole different wireless charger, or see if EMO’s skateboard charger will charge your phone?
From what others have reported I believe that’s what they want to see is what other options you’ve tried, and what works or doesn’t, to narrow down which part is bad.
Yes I tried a different charger and cord, same results, still had the problem.
Thanks for your reply…J