Hi @Ss021111
At this time, could you / would you be able to share a video on exactly what is happening when you try and pat EMO?
I can see from the firmware version you have installed for EMO, looks like it’s the version that is sent when you get it from Living.ai.
Unfortunately at the moment, the latest firmware version 2.1.0/2.1.1 is still temporarily disabled, what I can suggest, is to wait for this to be unsuspended, then try to install the latest firmware and see if this resolves your issue.
You can keep an eye out for an official announcement for Firmware Version 2.1.0/2.1.1 on the page below:
