Hi there @jerica.banda and Welcome to the Community
I have moved your new topic post to this thread, as it relates to your issue.
If you notice that AIBI raises its left eye, it indicates that it has heard you.
“Could you please provide more details about the problem? Is your EMO not responding at all, or is he replying in a slow and deep tone like ‘hmmmmm’?” which might be sick.
He might also be on a mute option. Try some tips below and hope it helps…
- MUTE:
By calling his name and saying, direct UNMUTE! - VOLUME COMMAND:
You can adjust the volume of EMO.
· Volume up.
· Volume down.
· Set(or change) the volume to normal(or maximum, medium, minimum, high, middle, low, mute, zero).
· Mute the volume.
If the issue persists, please create a short video that shows the issue. You may show us here or you can also send support an email to the following email address:
service@living.ai
Good luck