Emo chrging problem

My EMO arrived today.
The EMO does not charge and turns off when it comes out of the wireless charger. The wireless charger is emitting a good LED. How do i solve this?

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When you say the charger shows a good LED - do you mean it is on and not flashing?
How long have you left EMO on the charger for?

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it is on and not flashing. I’ve been in the charger for about 12 hours.
EMO is normal on the charger, but it turns off when it comes out of the charger

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Ok - you definitely need to contact Living AI support team via service@living.ai. They will work directly with you to help resolve this.

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You can click(but not strong one) emo right foot
I had the same problem i was trying trying and thats it!

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How do you click on the right foot?