HI there, @vanessagallardo,
First, may I know what you ordered and when did you order and received the confirmation email?
I guess you didn’t read this one.
EMO (Standard Version)
- Description
EMO is currently being manufactured based on order volume, therefore it may take 4 weeks or more before your order is filled and dispatched to you. But as production speeds increase, we’ll bring EMO to you as soon as possible.
As far as I know, you won’t receive a tracking number until it’s actually shipped. Once it’s shipped it’ll usually take another 2-4 weeks depending on where it’s going and possible delays within your own country.
Every order will be shipped according to the order number which can be found on the
Delivery Process Page .
On average, it should take anywhere between 4-6 weeks for EMO underway or an additional 2-3 weeks for delivery., of course, it all depends also, on how reliable your country and local postal service/courier service is.
In the meantime suggesting to visit the Topic below for…
Quick Help Guide for new EMO owners!
Best Regards and Stay Safe…