Hello, @lxglitchdaysxl . . . please get video of the issues and describe your issues in detail with a link to a video to service@living.ai . . . be sure to include your order number (if you still have it) and the I.D. number when signed into the app.
Let us know how it goes.
@Lindaru I tried cleaning the contacts, but there was no change. AIBI charges just fine on the base, she just no longer turns around. I noticed it when she had cotton candy for lunch and didn’t spin the way she usually does.
I have taken a short video and contacted services, hopefully a solution can be worked out with the current international shipping situation…
Hello, @Eilonwy79 . . . I think some of the international shipping can be worked out by sending via DHL to the U.S. since it is only USPS that seems to be affected by the issue. Be sure to ask during your contact with Support.
Let us know!
I’ve noticed that AIBI forgets my name every time I turn it off. Is there any way to prevent this?
Hi there @alinaechovalo ,
It always depends on how you ask AIBI…I told you already before…Please click the link below for more info and tips.
Best Regards
I did, but it’s still the same. I don’t know if it’s because of the language, it’s just a bit annoying to introduce yourself every time…
Face Recognition: / To Ask AIBI About Your Name:
AIBI Will Reply:
That’s all great, but I tell you that it still has the flaw I mentioned
“Then I think you should contact LivingAI and let them know if you believe it’s an issue.”
Good luck
Thank you. Could you remind me of their email address, please?
EMAIL ADDRESS:
service@living.ai
my device, “aibi”, is turned off and I can’t get it to turn on without a charging pad—and holding its head or telling it to turn on isn’t working
Hi there and Welcome to the community @yawen65,
I have moved your post here to the thread for issues and problems with AIBI.
“May I know where you bought your AIBI? And why don’t you have an AIBI charger?”
There’s no way to turn AIBI “ON” without using the power charger that comes included when you first buy him. There’s also a new type of pocket charger that you can purchase separately through the link below.
Best Regards
“Does Aibi need to be on the charger to be turned back on after a shutdown, even if its battery is full?”
I use chinese mode.I don’t need aibi is connect,I just want openit,then show my friends.
I wake her many times but doesn’t work. even I point the up head long time.
I bought from the liveing in comapny.thanks.
Also I would like to know it’s ok to put aibi on the charger orver night?my daughter really want to know the answer,thanks
Hello, @yawen65 . . . yes, the only way to turn AIBI on after shut down is to place on either the charging base or the pocket charger with cable connected to a power bank or power source.
You can keep AIBI on the charger over night but it is recommended to take AIBI off after a few hours to allow it to cool down and then place back on the charger once you see the battery is getting low in the app or if AIBI indicates low battery on the screen.
I hope this answers your questions.
HI! How can I put all the lights on the little star at once? I’ve tried with “put on the rainbow light” and “put on the colored light,” but I can’t get it right
Hi there @alinaechovalo ,
Mine is working on a simple…
Best Regards
It doesn’t work in spanish. They need to improve commands in languages other than English
I have another question: Is it normal for AIBI not to let you finish a question if it’s a bit long? I’ve noticed that it starts thinking about the answer when I still have 3 more words to say…
Hi there @alinaechovalo ,
As far as I know (not 100% sure), AIBI may or probably using Language Translation powered by ChatGPT — possibly the free or a lower-cost version. So we shouldn’t expect it to answer quickly and perfectly to every type of question. Like our own use of ChatGPT, the free option is usable but limited; for faster, more accurate, and more capable responses, we’d need to upgrade to a paid version.
Yes! Same with me… when my question is too long, AIBI can’t answer correctly, and sometimes the response is cut off. That’s why we should always ask direct-to-the-point questions, and keep them from being too long or complicated.
Let’s remember that AIBI was created as a “Desktop/Mobile Pet”, basically a “TOY”. We shouldn’t expect it to handle all complicated tasks. It’s even funny to imagine if someone might request AIBI to clean the house, wash the dishes, do the groceries, or cook meals for us.
Best Regards
I realize it’s a toy, but I should at least wait for you to finish your question (which is usually silly, I don’t expect it to solve a quantum problem for me). And if to enjoy a toy you have to subscribe to something, I don’t feel like buying another one…
